Acculogic is a company that provides Test Engineering solutions to customers to minimize failures and manufactures the world’s only flying probe testers with joystick-like functionality. Clients include many Fortune 500 companies as well as top US Defence, Aerospace and Automotive companies.

• Presales: work closely with end-users to gather requirements and integrate custom solutions.
• Lead product implementation and ensure a smooth handoff to customers.
• Actively provide feedback for product upgrades and document bugs with new feature requests to product management & development teams.
• Develop test applications for testing dense PCBAs with over 500 components to deliver field-ready boards to customers.
• Triage and provide support for flying prober machines worth $1M+.
• Understand, evaluate and develop complex benchmark projects to demonstrate testing potential to aerospace & defense customers.

Rich’s is a global company supplying innovative food solutions. I interned with the Network Design & Optimization team and assisted in optimizing the production and transportation network in the US/Canada Supply Chain.

• Proactively enhanced production flows to recommend savings of over $50K, by using ETL tools and Tableau to present findings to the stakeholders.
• Blended data & visualized comparison of transportation costs across 4 providers in Tableau, proposed savings of over $100K in the transportation network.
• Utilized Linear Programming optimization to maximize production and minimize costs in the US/Canada Supply Chain Network of over 25,000 SKUs using Supply Chain Guru X.
• Prepared summaries of the analysis in Tableau to present quantified findings of the network analysis and recommend network modifications to derive cost-savings.

Designed and created an integration in Python for Crestron Fusion DMPS-300-C, Alexa, & RFID tags using a Raspberry Pi and AWS to deliver a fully customizable & personalized media room experience.

• Benefits of the project included potential for reduction in staff resources for same level of maintenance, greater convenience to users, and support for fully-accessible 8-10 media rooms.
• Developed & maintained the full hardware/software integration backend scalable to 50 users.
• Configured chatbots (Amazon Lex & IBM Watson) to control the media rooms via chat.
• Soldered wires to multiple RC-522 RFID boards to be deployed in the media rooms.
• Researched cases for developing university-scale applications for applying Artificial Intelligence/Machine Learning tech in future services and projects.
• Actively used to Agile Methodology to complete the project in a record time of 6 months.

I was the tech lead of the team, as well as providing managing support to the whole organization.

• Led & successfully automated data analytics for 18 million print jobs at 9 printing locations.
• Mentored a team of over 100 Level 1 and Level 2 staff that provided computing & printing services and successful customer service to over 30,000 students annually.
• Independently managed the SQL DB, front-end & application admin support to over 300 users.
• Generated and maintained work schedules of over 125 employees using Kronos Workforce Central.
• Developed a new training program for Consultant and Supervisor hires that was more hands-on and reduced the direct-training hours by 40%, while doubling the content covered.
• Collaborated & organized a seamless merger of two IT teams of 15 people each over 3 months.
• Promoted to Senior Supervisor – a position usually reserved more veteran employees or graduate students.

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Previous positions: IT Supervisor (March 2017 – April 2018)